Refund policy
Return & Refund Policy
At Authentic King, we are committed to providing you with high-quality products and exceptional service. If you’re not completely satisfied with your purchase, we’re here to help!
1. Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return:
• The item must be unused, unworn, and in the same condition that you received it.
• It must be in the original packaging with all tags attached.
• You will need to provide proof of purchase (order number, receipt, or email confirmation).
2. Refunds
Once we receive your return, we will inspect it and notify you that we have received your returned item. If the return is approved, we will initiate a refund to your original payment method. Please note that:
• Refunds may take 5-10 business days to appear on your statement, depending on your bank or credit card provider.
• Shipping fees are non-refundable unless the return is due to a defective or damaged item.
• If the return is due to customer error (e.g., wrong size ordered), you will be responsible for the return shipping costs.
3. Exchanges
If you’d like to exchange an item for a different size or color, please return the original item as per the above instructions and place a new order for the desired item.
4. Return Shipping
Return shipping costs are free.
To initiate a return, please contact us at info@authentic-king.com with your order number and details about the item you’d like to return.
Thank you for choosing Authentic King!